Advisor? Log in here
Logo
Advisor? Log in here

Hello. How can we help you?

  • Delivery & Collection
    • Delivery Methods
    • Delivery FAQs
  • Orders & Payments
    • Placing Orders
    • Completed Orders
    • Product Info
  • Returns & Refunds
    • Returns
    • Refunds
    • Brand Partner Returns
  • Personalisation
    • Personalisation Help
  • Stores & Services
    • Store Information
  • Financial Services
    • Frasers Plus
  • Membership
    • Rewards & Benefits
    • Terms & Conditions
  • My Account
    • Technical Help
  • Site Policies
    • Terms & Conditions
    • Other Policies
    • Privacy & Cookies
  • Black Friday 2025
    • FAQs
  • Contact Us
  • Delivery & Collection
    • Delivery Methods
      Delivery Methods
    • Delivery FAQs
      Delivery FAQs
  • Orders & Payments
    • Placing Orders
      Placing Orders
    • Completed Orders
      Completed Orders
    • Product Info
      Product Info
  • Returns & Refunds
    • Returns
      Returns
    • Refunds
      Refunds
    • Brand Partner Returns
      Brand Partner Returns
  • Personalisation
    • Personalisation Help
      Personalisation Help
  • Stores & Services
    • Store Information
      Store Information
  • Financial Services
    • Frasers Plus
      Frasers Plus
  • Membership
    • Rewards & Benefits
      Rewards & Benefits
    • Terms & Conditions
      Terms & Conditions
  • My Account
    • Technical Help
      Technical Help
  • Site Policies
    • Terms & Conditions
      Terms & Conditions
    • Other Policies
      Other Policies
    • Privacy & Cookies
      Privacy & Cookies
  • Black Friday 2025
    • FAQs
      FAQs
      Black Friday - I'm thinking of ordering, how do I qualify?

      With our Black Friday promotion you can receive a Black Friday voucher to spend on future purchases by placing a qualifying order.  

      You must use the same email address/account when placing a qualifying order. 

      There is a limit on the amount of vouchers you can qualify for (please see the Terms & Conditions for further details). 

      There are no brand exclusions and the spend can be inclusive of full price and/or sale items. 

      Qualifying spend does not apply to: 

      • Orders placed before or after the Promotion Period 
      • Pre-order items  
      • The full value of any purchase made using another promotion or discount code (e.g where a product is subject to a buy one get one free offer or discounted, only the amount paid will be included in the Qualified Spend)  
      • The value of any gift card, voucher or credit note  
      • The purchase of any gift card  
      • Delivery charges 

      If items from a qualifying order are cancelled for a reason not requested by you this does not affect your eligibility. However, if a cancelation is requested by you, this will affect your eligibility. 

      The promotion will run from 21st November 2025 until 11:59pm 4th December 2025. 

      The full terms and conditions for the Black Friday promotion can be found on our website. 


      Did you find it helpful? Yes No

      Send feedback
      Sorry we couldn't be helpful. Help us improve this article with your feedback.

      Did you find this article helpful? Yes No

      Send feedback

      Thanks for your feedback.

      If you'd like to elaborate further on how we can improve this content, you could share some specific feedback with the article author below.

      Please note: This feedback does NOT connect you to the Customer Service team. If you're needing to get in touch, please press Cancel below and then press Contact Us and follow the steps.

      Still need to contact us
  • Contact Us
Logo

© FG CS Support Team

+ Attach a file
Cancel
Article views count